How to do a clean uninstallation of lync for mac 2011. First time i tried troubleshooting, i found the unknown certificate and deleted it. Microsoft has released an update to lync for mac 2011. You can use lync for mac with lync server 2010 and lync online the office 365 offering. Log in to your myunb portal and select skypefree office for home from the launch menu. Most of the company runs it on windows, but i had to be different and use a mac. My blog the lync client for apples osx platform was released recently much to a sigh of relief from most apple users. To use lync for mac 2011, you need an email address and password from an organization that uses lync server, or has a business subscription to microsoft 365. For online meetings with audio or video calls, you must have a webcam, a microphone, and either speakers or headphones.
This update is also available from microsoft autoupdate, an application that can automatically keep your microsoft software up. Troubleshoot signin issues for lync for mac 2011 in skype for. Nov 17, 2016 the mac client version available here. Using lync 2011 for macintosh university of houston. Were almost completely out of the woods, however we are experiencing one odd issue.
It turns out that the last patch for lync for mac 2011 14. More information on the issues addressed by this hotfix can be found here. Hopefully this will make it into general release soon. I have seen a similar issue in the past that was related to the graphics driver, but i have verified i have the latest nvs 4200m driver from nvidia installed. Unfortunately, after installing, launching lync now results in this. Vmware fusion is a super product for running windows on a mac if you have to note.
Lync 2011 for mac crashes immediately upon opening. A simple reinstall of office for mac 2011 over the top. Cannot convert an appointment in outlook to an online meeting. This means that having a mobility policy assigned to mac users will not be required. Somebody didnt do their update so what do we have for our mac friends. Rebuild the outlook for mac 2011 database to resolve problems as recomended by microsoft. Fixes an issue in which you cannot stay connected longer than five minutes after you sign in to lync for mac 2011. Mar 20, 2014 presence status isnt updated based on outlook for mac 2011 calendar in lync for mac 2011 microsoft kb link the hotfix updates the build of lync for mac to 14. I know that this has been posted several times and each time its a slightly different description. The lync 20 mobile client will not work with lync online. Fixing microsoft lync 2011 image not found crash on mac os x. Make sure youve installed the most current microsoft lync for mac 2011 update. Set up lync for mac 2011 for microsoft 365 office support. Recent lync control panel issue adminuihost appcrash inside.
With the release of skype for business server 2015 cu4 and lync server 20 cu8 hf1, we will support skype for business on mac as a desktop application. Solved microsoft lync for mac challenges office 365. In the microsoft lync for mac 2011 update volume window, doubleclick the lync for mac 2011 update application to start the update process, and then follow the instructions on the screen. Microsofts lync enterprise messaging tool may crash after you have installed os x 10. As the lync voice story develops on mac, more scenarios are being discovered that. Cannot convert an appointment in outlook to an online meeting to create an online meeting from outlook, you must open a new outlook meeting request. I have seen many office 365 forum postings about the lync for mac 2011 client not being able to signin, so install this update if you are having any issues. A workaround on how to fix communicator for mac crashing on osx. Microsoft lync keychain password prompt on loginin mac administration. Mar 24, 2011 our mac users are now able to dial phone numbers from within communicator for mac 2011. At the lync for mac 2011 sign in page, choose advanced at the bottom of the page after entering your microsoft 365 user id which is also your email address in both the email address box and the user id box, and your password. On the 12th december, microsoft released update 14. Ask different is a question and answer site for power users of apple hardware and software. Jul 26, 2011 the symptom appears to be that when microsoft communicator, which is part of the microsoft office for mac 2011 package, attempts to reach out to one of your contacts, by any means from my basic testing chat, audio, video, communicator crashes even though it starts up and lets you get that far.
Lync for mac signin into office 365 installation of mac os x lion 10. To create an online meeting from outlook, you must open a new outlook meeting request. Feb 22, 2016 kb3019983 dezember 2014 hotfix fur lync fur mac 2011 14. Type your full exchange email address not an alias in the sign. Vmware fusion is a super product for running windows on a macif you have to note. If the installation finishes successfully, you can remove the update installer from your hard disk. My only option would have been to use lync in my windows 7 vm if i didnt work it out. Kb 3019988 lync fur mac 2011 crashes when it starts in a mixed case mac os environment. Oddly enough the rather crash happy office communicator for mac worked fine.
Lync 2011 for mac crashes i have o365 and was successfully using lync 2011, as our corporate servers have not been upgraded for use later versions. Please note this only applies to the mobile clients, the lync 20 desktop client works with lync online. Click download to load lync for mac 2011 setup file with dmg file. Our mac users would experience crashes when the mac woke from sleep or the display changed most often. Download skype for business on mac from official microsoft. To connect lync for mac 2011 to skype for business online in office 365, you must have lync for mac version 14. Kb 3019989 lync fur mac 2011 users experience slow redraw rate in desktop sharing in os x yosemite. See how to perform a clean uninstall of lync for mac 2011 for more information. Several fixes listed on the office 365 forum including opening lync prior to office 2011, downloading upgrades, and reinstallation. Configuring mac 2011 lync client for cloud office 365. Ever since i upgraded to mavericks ive been having a problem with lync 2011 crashing. Secondly, this update fixes scenarios where the client might unexpectedly sign out or crash.
Until then, lync for mac 2011 is available for you to download and install. To view the lync for mac 2011 deployment guide, go to the following microsoft website. Visit the skype for business client comparison tables for side by side feature comparisons for lync, skype for business and skype for business server. I have tried the clean install, even created a new admin user but it still gives me the following crash report. Oct, 2011 details how to address issues with the lync 2011 client crashing on lion.
Oct 11, 2011 october 21 microsoft lync for mac 2011 client update released today this update addresses two known issues. Then i fully uninstalled lync including deleting lots of stuff from my library and the systems and reinstalled it. When lync opens it goes to a crash report during the blue loading splash screen. The steps to fix are simple and involve deleting a few files and keychain entries. I need to install lync on one particular mac and it just isnt having it. However it will also happen during a lync call or a lync screen sharing. Ive installed lync successfully on every other mac i have here with no problems, and even had to follow microsofts guide on how to completely uninstall lync from a mac and that worked on some of the macs that needed it too. Microsoft also reported crashes when you plug or unplug a usb headset.
This update is also available from microsoft autoupdate, an application that can automatically keep your microsoft software up to date. Troubleshoot signin issues for lync for mac 2011 in skype. Download lync for mac 2011 from official microsoft. Microsofts site says that some voice capabilities require lync server 2010 and are not available with lync online.
Outlook 2011 crashing at startup main window buggy 2. A simple reinstall of office for mac 2011 over the top wont fix it because the update is still installed. With lync for mac, you can join a scheduled online meeting with colleagues and clients from down the hall or across the world without leaving your desk. The new client is, id say, a fair and equitable companion to the windows skype for business client. It seems to happen most often when my macbook pro goes to sleep. Have you tried a more recent version with your service provider. May 10, 2017 microsoft lync is the new rich client for lync users on the mac platform and offers integrated functionality for instant messaging, presence, conferencing and voice lync for mac is designed to work with both lync server 2010 and lync online to help you. Lync for mac will be included with office for mac standard 2011, via volume licensing.
Manage software downloads download page university of houston. Download lync for mac 2011 from official microsoft download. It turns out that the last patch for lync for mac 201114. The enterprise voice story on lync for mac 2011 is on par with the windows client and enables your mac users to enjoy the same great lync experience as the rest of your organisation. Lync server 2010 is not supported instead we recommend customers continue to use the lync for mac 2011 client. Dave kong is a product manager on the lync marketing team that covers lync s support for the mac. Under authentication, clear the use kerberos box so its blank. See a fix for the lync 2010 control panel crash issue on vmware for. Microsoft lync for mac 2011 update inside office 365. Sign in to or out of lync for mac 2011 lync for mac. Lync for mac 2011 disconnects every 30 seconds after you use a certificate that bases tlsdsk authentication to sign in. There are some differences, and as of now a few limitations. Everything was well designed, from the main interface on the left, the context actions when clicking on a contact and even the toast has the same look. Ive gone through the normal upgrade steps with no success.
Right after the product rtms apple releases a major os update, along with the requisite media blitz and tons of folks update. To remove the update installer, first drag the microsoft lync for mac 2011 update volume to the trash, and then drag the file that you downloaded to the trash. This behavior is noted for existing users and is not fixed by reinstalling lync. Start lync for mac, and then sign in to skype for business online. How to do a clean uninstallation of lync for mac 2011 skype. Kb 3019988 lync fur mac 2011 crashes when it starts in a mixed case mac os.
Oddly enough the rather crash happy office communicator for mac. However, i need to install lync on one particular mac and it just isnt having it. Its a full installer, and the product does work with sierra. Microsoft office communicator for mac 2011 crashes in osx. After installing the lion update that was rolled out today, 10. Cannot request control on a desktop that is being shared by a user using lync for mac. To remove the update installer, first drag the microsoft. Learn more microsoft lync crashes on double clicking any user from the contacts list. Lync for mac 2011 disconnects every 30 seconds after you. Delete any signin info only in skype for business 202016 exit skype for business lync. May 22, 2012 our fifth lync and learn session is entitled lync for mac 2011 and will be led by dave kong.
Jun 10, 2015 documents\microsoft user data\microsoft lync data. Details how to address issues with the lync 2011 client crashing on lion. None of her other office 2011 applications were exhibiting the. Visit the known issues and faq pages for more information. If you have lync for mac 2011 installed on the same mac device, lync for mac might have changed the configuration. The thirdparty products that this article discusses are manufactured by companies that are independent of microsoft.
Additionally, make sure that the computer is running mac os x 10. A device using lync for mac 2011 with desktop sharing cannot request control or give control to another device. October 21 microsoft lync for mac 2011 client update released today this update addresses two known issues. Lync may work by logging in as a different user on the same machine. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. Skype for business will be available for mac in 2016.
Jun 09, 2014 before you install the lync for mac 2011 14. Recently i did a complete clean reinstall by doing the following steps. Mar 14, 2017 in the microsoft lync for mac 2011 update volume window, doubleclick the lync for mac 2011 update application to start the update process, and then follow the instructions on the screen. Stack overflow for teams is a private, secure spot for you and your coworkers to find and share information. Ive installed lync successfully on every other mac i have here with no problems, and even had to follow microsofts guide on how to completely uninstall lync from a mac and that worked on some of the. Known issues skype for business on mac microsoft support. On the lync for mac menu, click preferences, click account, and then clear the use microsoft exchange for managing personal information check box. I think this name choice is because how much it looks like lync for windows, and its really impressive how the user experience looks like in both platforms.
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